FAQ

We've Got Answers

Answers to common questions.

What is the Print Your Own Studio: The Print Your Own Studio is a place where you are able to upload your own file for print onto the fabric of your choice. Once you upload your file, you can manipulate it into various repeats and change it's scale. You then choose your fabric, amount of yards you would like, and send it to your shopping cart.

Can I upload a photograph that I took: Yes, but you need to make sure the image is at least 300 dpi. To calculate the megapixels required to print an image at a specific size and at a specific resolution, you need to do a simple calculation. For example, if you want to print a 12" x 12" image at 300 dpi, you will need a campera that it at least 13 megapixels. Most cameras these days are not below 10 megapixels and many cost below $250. If you'd like to research cameras, www.cnet.com is a great resource. We have created this simple chart below to show the camera resolution required print images at a certain size at 300dpi.

Image Size                Camera resolution needed for 300 dpi image
5x7 3.2 megapixels
8x10 7.2 megapixels
10x10 9.0 megapixels
10x12 10.8 megapixels
12x12 13.0 megapixels
16x20 28.8 megapixels
24x24 51.8 megapixels

Can you tell me what a repeat is: A repeat is the way your design is repeated or tiled along the fabric to make a seamless design across many yards of fabric. Here at Green Park Studios, you can choose a basic, brick, half drop, mirror, or single repeat. Examples are shown below.

BasicBrickHalf DropCenterMirror
img faq 1 img faq 2 img faq 3 img faq 4 img faq 5

What kinds of files can I upload: You can upload JPEG and TIFF files.  They must be 300 dpi.

Can I scan an image then upload it: Yes, as long as the image is scanned at 300 dpi.  You can find many resources for design help in our Fabric Design Tutorials Studio. We share links to tutorials, book you can buy, & classes you can take. We do not have deisgners on staff, but we can refer you to a designer that would be willing to help you out.

What kind of fabric can I print on: We have a wide variet of fabrics to print on. Click here to see details on all the fabrics we offer. If you do not see a fabric you are looking for, please contact us. We will do our very best to help you out.

What about file resolution: Green Park Studios requires you to upload an image that has a resolution of 300 dpi (dots per inch). If you upload a file with resolution less than 300 dots per inch, your image will load into our configurator smaller than the size it was created in, as we convert it to 300 dpi. If you upload an image with resolution greater than 300 dpi, it will load into the configurator larger than the size it was created.  If you want your image to print in an area of 10" by 10", then your file should be 3,000 pixels by 3,000 pixels. That is 300 dots per inch multiplied by 10 inches for both width and height.

Can I get design help: You can find many resources for design help in our Fabric Design Studio. We share links to tutorials, book you can buy, & classes you can take. We do not have deisgners on staff, but we can refer you to a designer that would be willing to help you out.

What if I don't see a fabric that I want?:  Contact us at info@greenparkstudios.com if you would like to see a certain fabric offered.  We are always looking into new fabrics to offer our customers.  If we have enough interest in a certain type of fabric, we will surely work with our fabric supplier and try our best to carry that fabric.

Is there a maximum file size I can upload?: Yes, the maximum file size you can upload into the configurator is 20 MB.  If you have a larger file that you want us to print, please email us at orders@greenparkstudios.com.  We can by-pass the online configurator, as our print software can handle very large file sizes.

Can I save the designs that I upload: Yes you can. You just need to create an account to do so. When you create your account, you have access to your own studio that you can save your designs to. In your studio you can also see your orders, make designs for sale if you become a designer, and you can manage your sewing services if you register to be in the Seamstress Finder.

Can you tell me about color matching: Color matching can be tricky. First of all, note that the color that you see on your monitor/screen may be close to the actual color that prints on your fabric, but it will not be exactly the same. The reason for this is that all monitors are not created equal. For example, if you have two monitors side by side with the same exact design open in Photoshop, the colors on each screen may look a bit different. When you print this image on fabric, those colors could be slightly different than what is on each monitor. If you are looking for exact color matching, there is one great way to do that. Simply purchase one yard of your desired fabric with our color chart printed on it. This color chart will have a sampling of many colors with the color's code written next to it. When you are designing, simply choose the color you want, from your printed color chart, and enter that color into your application you are using. Click here to add a color chart to your cart. You can also proof colors, by simply ordering a swatch or even a half yard of fabric in your design and see if you like what you see. This is recommended before ordering a large quantity of fabric.

What is the Fabric Shop: The Fabric Shop is a where you can purchase a design, instead of uploading your own, then print it onto the fabric of your choice. You simply choose the design you want, choose your fabric type and quantity, and add to your cart. It's as simple as that!

How do designers get paid: Designers are paid monthly via a check or through PayPal. Each month, on the first of the month, the commission earned two months prior is paid. For example, on April 1st, the commission for the month of February would be paid.

Can I change the colors in a designer's design: You cannot change the colors on your own, but if you would like to see the design in a different colorway, please let us know. We can contact the designer for you and see if they will create the design in different colors.

Where do your designers come from: Our designers come from everywhere! Our designers are design professionals, artists, design students, and anyone that likes to create beautiful, fun and eye catching images. You do not need to be a professional to be a designer at Green Park Studios.

Why do designer fabrics cost more than uploading your own design: Designers need to get paid for thier hard work, as designing can be a time consuming process. The difference between the cost to upload and print your own design and the cost of the designer's fabric all goes to the designer.

Can I change the scale of a designer's design: You cannot change the image scale on your own, but if you would like to see the design in a larger or smaller scale, please let us know. We can contact the designer for you and see if they will create the design in different sizes for you.

How do I become a designer: Becoming a designer is easy. You simply need to fill out a designer registration and submit that application along with four designs you have created, ready to be repeated on fabric. The application process is quick and easy. We just ask for simple information about you, and you need to tell us what % commission you would like to make on your designs. All designer prices are different based on the commission they choose. The reason for applying is that we are checking to make sure the design repeats nicely. We love to see coordinating fabrics and colorways.

Will the design on screen print as I see it: Color matching can be tricky. First of all, note that the color that you see on your monitor/screen may be close to the actual color that prints on your fabric, but it will not be exactly the same. The reason for this is that all monitors are not created equal. For example, if you have two monitors side by side with the same design on your screen, the colors on each screen may look a bit different. When you print this image on fabric, those colors could be slightly different than what is on each monitor. If you want to be sure you like the colors of the design on your screen, simply order a swatch or even a half yard of fabric first. This is recommended before ordering a large quantity of fabric.

Can I change the repeat of a designer's design: The repeat of a designer's design cannot be changed. When a designers creates a design, it is created for a certain type of repeat.

What is the Sewing Studio: The Sewing Studio is more like a 'community page'. There are two parts of the Sewing Studio. The first is the Seamstress Finder. This is a service where you can search for people that will sew a project for you. The other part of the Sewing Studio is our Instagram feed of customer projects. Anyone can upload a completed project to instagram for everyone else to see.

How does the Seamstress Finder work: The Seamstress Finder is a service where you can search for people that will sew a project for you. Our goal is to have the largest central database of independent seamstresses on the internet. When we say seamstress, we do not mean just professionals. Anyone who likes to sew can be a registered seamstress in the Seamstress Finder. Although there is no fee to search for a seamstress, you and the seamstress work together to discuss the project scope and cost. Green Park Studios is the connection to the seamstresses, but after that we are not involved in the transaction and project.

Do I pay to use the Seamstress Finder: The Seamstress Finder is free. It doesn't cost anything to post your service or to use the service to find a seamstress to make an item for you. Users will have to pay the seamstress for their services and for shipping of items to and from the seamstress if items are to be mailed.

How do I post a photo to Instagram: Information coming soon.

How do I list myself in the Seamstress Finder: If you want to list yourself in the Seamstress Finder so that others can seek you out for sewing services, simply fill out the registration form. You will be asked to provide basic information about yourself (for our records only), and information you want to have in your listing (such as the city and state you live in, your contact info, items you will sew for others, and some photos of things you have made).

How do I contact Green Park Studios: For general questions email us at info@greenparkstudios.com.  For order questions email us at orders@greenparkstudios.com.

How do I wash my fabrics: Many of our fabrics are machine wash cold and tumble dry on low. To see washing instructions for each fabric type, go to the fabric details page.

What is your return policy: As all fabrics are custom printed on demand, all sales are final and cannot be returned or refunded. If you are unhappy with your fabric, please contact us at orders@greenparkstudios.com. Please remember to order a swatch first if you are unsure of or want to confirm how your colors will look printed, as colors on your screen can vary from what is actually printed.

Are you on social media & have a blog: Green Park Studios is on Pinterest, Instagram, Facebook, and has a blog.

Do I need an account to place an order: Yes. The shopping cart process will help you set up your account while you check out.

What is your privacy policy: Your privacy is important to us. Please read our privacy policy so you know how dedicated we are to caring for our customers.

How do I place an order if I want to print my own fabric design: First, you upload your file in the Print Your Own Studio. After your files is uploaded into the fabric configurator, you are able to select the repeat you want, you can choose the scale of your design, select the quantity of fabric you'd like, then you choose the fabric you want your design printed on. As you change your selections, you will see a preview of your fabric below the selections options. After all your selections are made, you will see the price of your fabric. After you are happy with all of your selections, you can either save your design to your studio (you need to create an account to save designs), or send it directly to your cart for purchase.

How is my fabric shipped to me: Your fabric will be shipped via the United States Postal Service. Your fabric will be neatly folded, wrapped in tissue paper and placed in a bag or box for shipping.  Any orders under 13 ounces (typically one yard or below) will be shipped First Class Mail with no tracking number.  Anything over 13 ounces will be shipped Priority Mail with a tracking number.

What are your terms and conditions: Please click here for our complete terms and conditions.

How do I place an order in the Fabric Shop: In the Fabric Shop, you are able to search for designs by many different criteria, such as color, style, etc. Once you find a design you want to purchase, you simply click on it to send it to the customizing tool. Here you see a preview of the design chosen, and you are able to choose the quantity and type of fabric you want printed. After your selections are made, you will see the price of your fabric. From here you can simply add your selection to your cart for purchase.

How long does it take from order to shipment: The timing between order and shipment can vary based on the current order volume. We understand that both the cost and speed of shipping are very important to our customers and we pledge to do our best to deliver you THE RIGHT PRODUCT, AT THE RIGHT COST, & AT THE RIGHT TIME. Our goal is to ship your order no later than 7-10 days after the order is placed. We ship our product via the United States Postal Service.  Any orders 13oz and under will be shipped via First Class Mail.  Any orders over 13oz will be shipped via Priority Mail.  Note that the amount of time it takes for shipment is out of our control.  We do not have control over the amount of time it takes for the United Postal Service to ship your product to you and cannot commit to a specified time for shipping/receipt date of the package after it leaves our facility.